Choosing the right POS software for your retail store can sometimes be difficult. A multitude of point of sale systems exist and that is why it is important to do a thorough research. Here are some tips that should allow you to implement the right point of sale in your business.
What questions should a manager ask themselves in order to choose the best point of sale software for their needs? Implementing a point of sale system requires a lot of research. Here are six crucial point-of-sale (POS) tips to follow:
Learn about technical support and ongoing development
The stakes of each of the points above are well explained in the following article and will allow you to find out which of the points of sale suits you best!
Retailers are moving away from traditional cash registers for their sales and payment transactions. Businesses now use point-of-sale systems to calculate purchase totals, present invoices, and allow customers to choose a payment method. Today’s point-of-sale solutions are also mostly cloud -based , which means your transactional and inventory data is safe from unauthorized access.
Due to these benefits, a report by Mordor Intelligence indicates that by 2025, the market value of POS systems could reach $29.09 billion . However, with hundreds of POS programs and systems available on the market, choosing the right software is difficult. So here are our tips to help you choose a POS system that meets your business needs.
Choose the right POS for your industry
First of all, make sure you choose a point of sale adapted to the specific needs of your sector of activity. There are a few industries that may need point of sale software to manage their business operations, including hotels, services, retail, grocery stores, restaurants, and bars. As you can imagine, each of these industries has very different needs .
However, a retail business does not need software that offers liquor management functionality like a restaurant or bar. It is the same for a hotel, the retail business does not need to know the time of arrival and departure of its customers.
It is therefore crucial for a business to choose the right outlet for their specific industry, otherwise their needs are unlikely to be met properly.
In this article, we discuss a retail vision. It is therefore advisable to make sure of the nature of your business now so that the rest of our recommendations are interesting for your situation.
Define the specific needs of your business
Before reviewing the available options and features of each POS system, you should define the features, functions, and services you use to run your retail store.
Next, ask yourself what problem you want to solve or what tasks you would like to improve with the new point of sale software. Is it the long lines caused by slow transaction processing or is it more about managing your inventory and tracking it?
Finally, for the owners of a network of stores or warehouses, a point-of-sale system capable of managing several branches at the same time will be most advantageous. On the contrary, if you only have one store, it may be better to use a single-store POS platform. Network-type structures such as franchises , purchasing groups or corporate networks will, for example, require good inventory transfer, efficient management of promotions, standardized pricing and of course centralized management of the network. When it comes to one- stop shops , maybe they’re looking more for themobility and centralization of data or the functionality of cross-selling in order to stimulate sales.
Look for transparent pricing plans
Also, some providers do not include software updates or technical support . These are therefore additional costs that are difficult to predict on the spot and unpleasant surprises are possible. Better to be warned from the start.
Most companies overlook the importance of the implementation process when they wonder what to consider when choosing point of sale software. This process is essential to start the adventure on the right foot! Choose point-of-sale software that offers migration tools and training sessions .
Define essential integrations
Your point of sale system plays a vital role in the success of your daily operations. It is therefore essential to make sure that it has all the necessary features and integrations for the proper functioning of your store .
Discover the most popular point-of-sale software integrations or contact our experts to suggest more!
Ask about technical support and ongoing development
Although everything is in place to ensure the most meticulous training and integration possible of the new software, it is normal to face questions of all kinds or to encounter problems afterwards.
That’s why you need to look for POS software that offers personalized, ongoing technical support that you can count on if you have a problem. Ideally, your provider should allow you to get answers in several different ways: